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    Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
    Additional non-returnable items: Gift Cards

    To complete your return, please contact us at necklush@gmail.com with your name and order number. We only accept returns or exchanges of items that are originally purchased on Necklush.com 

    There are certain situations where only partial refunds are granted: 
    Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    Any item that is returned more than 30 days after delivery.

    Refunds
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. You are welcome to email us at any time. 

    Late or missing refunds 
    If you haven’t received a refund yet, first check your bank account again. 
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at necklush@gmail.com.

    Sale items 
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges
    If you need to exchange your Necklush within the 30 days after purchased please send us an email at necklush@gmail.com and send your item to: 149 Oneta Street  STE 6E2 Athens  US 30601.

    Shipping
    To return your product, you should mail your product to: 149 Oneta Street  STE 6E2 Athens  US 30601

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.